After the latest high-ranking officials to be affected by the airline’s policy, two Caribbean Community (CARICOM) prime ministers, the Guyana government on Wednesday slammed American Airlines for continuing to “pay scant regard” to its demands.

The airline refused to let the prime minister of Trinidad and Tobago, Dr. Keith Rowley, and his colleague from St. Vincent and the Grenadines, Dr. Ralph Gonsalves, check-in through the VIP Lounge at the Cheddi Jagan International Airport, according to a statement from the ministry of foreign affairs (CJIA).

The ministry said that based on prior similar experiences with American Airlines, the carrier had been formally requested to accord the two leaders the necessary treatment, but to no avail. It added that it was not accepting responsibility for the disrespectful treatment of the visiting Caribbean leaders.